Solid Support

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don’t have to waste your time explaining your issue to a someone you know can’t help.

The cornerstone of NXESS’ service; We pride ourselves in offering agile, efficient and, importantly, effective IT support to our customers. We’re dedicated to keeping your technology investment up and running smoothly, leaving you to focus on your business.

Already have an internal IT department, or a technical guru on site who handles most of your day-to-day IT support issues? You might not want us to replace them, but we can certainly supplement and assist your current IT department. Our industry leading 24/7 NXESS-Eye monitoring and proactive helpdesk spot problems before you’re even aware of them.

Solution Design

Nobody is more excited by technology that we are, but after more than 10 years of supporting our customers, we understand that technology for technology’s sake is no use to anyone. It has to be the right solution to benefit your business.
That is why we take the time to understand your business, how you operate and what you want to achieve, so we can help you do it better. A decade of providing business solutions across almost every sector does come in handy.
NXESS is a solution provider, not a box shifter. We don’t set targets to sell a particular product. We tailor the solution to fit your needs, not ours.
Our aim is to be a trusted business partner, not just a supplier. That’s why many of our customers have been with us for decade.

Consultancy

Working in the business end of IT

NXESS provide a wide range of Technical Consultancy Service offerings designed to help your business function efficiently. Drawing on over decade experience in the industry, we are well placed to offer tailored advice and assistance on what you need to do to ensure that your IT infrastructure is the best that it can be. Our experts are industry accredited across a wide variety of vendors and technologies and pride themselves on providing a professional yet personal service.

From exploratory IT audits right through to full infrastructure strategy and implementation, we provide a wide range of consultancy services to help take the hassle out of your IT projects.

Managed Cloud Services

Let us take your business to the next level! Access to everything, everywhere.
NXESS helps you work smarter by only using the resources you need and paying for the resources you use.
Based on best of breed technologies cloud services offer secure, flexible and almost infinitely scalable infrastructure solutions. From a simple Cloud backup solution to a full geo-redundant infrastructure replication strategy, our consultants can tailor the perfect cloud service for your business.Why use Infrastructure as a Service (IaaS)?
• It reduces your costs. You only pay for what you use.
• It’s future proof and incredibly scalable.
• Easily increase or decrease the capacity you need when you need it.
• Its geographical resilience gives your business continuity as standard.
• It’s easy to use; All you need is an Internet connection!

As powerful as it is, moving to the cloud is not without its perils and pitfalls. NXESS’ experienced staff will help you ensure that it is the right move for your business and guide you every step of the way.

IT Management

Let us do the hard work! If you prefer a completely “hands off” relationship with your infrastructure, you’ll love our Virtual IT Manager offering that allows you to benefit from our decades of experience on an as-needed basis.

For most small to medium sized organizations, hiring a full time IT Manager can be cost-prohibitive and often overkill.
Providing a flexible, cost-effective alternative to recruiting in-house IT management, our Virtual IT Manager is designed to provide the expertise and support you require. For a budgeted monthly fee, our experienced consultants can be your “go-to guy” for everything IT.
Your VIM will assist with:
• IT Policy
• Budgets
• IT Roadmap
• Project planning
• Third part suppliers and procurement
• On-site support
This is a totally bespoke service that can be tailored to meet your organization’s requirements.

Project Management

Cost-effective solutions for complex projects. Our proven processes consistently meet our clients’ objectives, helping us establish an unparalleled record of delivering projects on time and on budget.

We’ve deployed hundreds of small-business and enterprise-level projects that have given us the experience necessary to mitigate risk while delivering the most cost-effective solutions. From our initial evaluation to implementation, we address all aspects of the project management process.
Our staff can help create a successful project by overseeing following common project aspects including:
• Network design, setup, implementation and proactive managed support
• Cloud migration.
• Phone system integration.
• Software implementation.
• Office cabling.
• Internet connectivity.
• Office start up/relocation.
Instead of dealing with individual contractors for each project requirement, or worse, overlooking a crucial step in the process by trying manage it all yourself, why not let us deliver experienced management, coordinated scheduling, reduced expenses, reliable services and on-budget completion of your next IT project.